Sub-processors
Updated 2026-05-06
When sub-processors are added or removed by Omniway AB, the table below is updated. In line with the agreement, all customers are also notified in writing by email when this table is updated. This page was last updated 2026-05-06 and is valid from 2026-06-05.
If you have questions, please contact us at support@omniway.se.
| Sub-processor | Processing location | Country | Processing* |
|---|---|---|---|
Advania Sverige AB / Norrmoln Core infrastructure, operations and storage | Umeå, Sweden | Sweden | Storage, operations and co-location of Omniway's core platform and primary operational data, including student, course and education-related information. |
Ouriginal Plagiarism check | Sweden / EU/EEA | Sweden / EU/EEA | Processing of student identifiers and submitted texts for plagiarism checking. The service is being phased out and replaced by Turnitin. |
ILT Education / Begreppa Digital learning support | EU/EEA | EU/EEA | Processing of name, email, student ID and course information for reading aids, translation and accessible course literature. |
BBBserver.de Online meetings | Remscheid, Germany | EU | Processing of meeting data, student ID and first name for online meetings and real-time communication for educational purposes. |
Profina Customer-specific invoicing | EU/EEA | EU/EEA | Processing of student ID and address details for customer-specific invoicing. |
Cortexio / Hypocampus Digital literature | EU/EEA | EU/EEA | Processing of student, course and name information for providing digital literature and educational material. |
Logistikteamet Digital bookstore | Örebro, Sweden / EU/EEA | Sweden / EU | Processing of course, course code, course name, ISBN and course status information for the digital bookstore and ordering course literature. |
Pixie SMS and communication support | Stockholm, Sweden / EU/EEA | Sweden / EU | Processing of customer name, text content and communication data for SMS messages and education-related communication. |
Scrive AB Digital signing | Stockholm, Sweden / EU/EEA | Sweden / EU | Processing of name and personal identity number for digital signing of grades and other education-related documents. |
Freshworks / Freshdesk Support system | Not specified / cloud service | Not specified | Processing of name, email, phone number, student ID, course information and support tickets for support related to the Omniway learning platform. The service is being phased out and replaced by Kundo. |
Microsoft Ireland Operations Limited – Outlook Email and communication | EU | EU | Processing of name, student ID, email address, phone number, course information and contact details for communication with customers, students, work-placement organisations, supervisors and staff. |
Microsoft Ireland Operations Limited – Teams Online meetings | EU | EU | Processing of name, student ID, course information and meeting-related data for online meetings, training and customer contact. |
Microsoft Ireland Operations Limited – SharePoint Document management and collaboration | EU | EU | Processing of name, personal identity number, student ID, grades, attendance, absence, contact details and education-administration data for documentation, collaboration and administration. |
Svensk E-identitet AB Identity and secure sign-in | Sweden / EU/EEA | Sweden / EU | Processing of personal identity numbers for secure authentication and alternative sign-in to the Omniway learning platform. |
OpenAI Optional AI support | USA | USA | Processing of text content that the user actively sends to the service. Omniway's guidelines state that personal data should not be shared in the tool. Used as supplementary support for students, administration, leadership and teachers. |
Mailgun Email delivery | EU/EEA | EU/EEA | Processing of customer name, email address and text content for email delivery from the Omniway learning platform. |
Pusher / Bird / MessageBird B.V. Real-time notifications | Netherlands / primarily EU | EU | Processing of user ID, notification data, technical metadata and session data for real-time notifications, push events and socket-based functionality in the platform. |
Rustici Software LLC / SCORM Cloud SCORM-based e-learning | Primarily USA | USA | Processing of student ID, user identifiers, course data, progression data and results to deliver SCORM-based courses and track progression and results. |
Kundo AB Support system | Sweden / EU/EEA | Sweden / EU | Processing of name, email address, phone number and support tickets for managing customer support tied to the Omniway platform. |
GitHub Inc. / Microsoft Source code and development collaboration | Global, including USA | Global / USA | Processing of developer accounts, name, email address and commit metadata for version control, code collaboration and source code storage. |
Backblaze, Inc. Backup and recovery | EU Central region, Amsterdam where possible. Vendor, support and metadata flows may have third-country links to the USA. | EU / USA | Processing of encrypted backups and recovery data for continuity and reconstruction of the Omniway learning platform in case of incident or outage. Encryption keys are managed by Omniway and the service must not be used as general unencrypted storage. |
Advania Sverige AB / Norrmoln
Core infrastructure, operations and storage
- Processing location
- Umeå, Sweden
- Country
- Sweden
- Processing*
- Storage, operations and co-location of Omniway's core platform and primary operational data, including student, course and education-related information.
Ouriginal
Plagiarism check
- Processing location
- Sweden / EU/EEA
- Country
- Sweden / EU/EEA
- Processing*
- Processing of student identifiers and submitted texts for plagiarism checking. The service is being phased out and replaced by Turnitin.
ILT Education / Begreppa
Digital learning support
- Processing location
- EU/EEA
- Country
- EU/EEA
- Processing*
- Processing of name, email, student ID and course information for reading aids, translation and accessible course literature.
BBBserver.de
Online meetings
- Processing location
- Remscheid, Germany
- Country
- EU
- Processing*
- Processing of meeting data, student ID and first name for online meetings and real-time communication for educational purposes.
Profina
Customer-specific invoicing
- Processing location
- EU/EEA
- Country
- EU/EEA
- Processing*
- Processing of student ID and address details for customer-specific invoicing.
Cortexio / Hypocampus
Digital literature
- Processing location
- EU/EEA
- Country
- EU/EEA
- Processing*
- Processing of student, course and name information for providing digital literature and educational material.
Logistikteamet
Digital bookstore
- Processing location
- Örebro, Sweden / EU/EEA
- Country
- Sweden / EU
- Processing*
- Processing of course, course code, course name, ISBN and course status information for the digital bookstore and ordering course literature.
Pixie
SMS and communication support
- Processing location
- Stockholm, Sweden / EU/EEA
- Country
- Sweden / EU
- Processing*
- Processing of customer name, text content and communication data for SMS messages and education-related communication.
Scrive AB
Digital signing
- Processing location
- Stockholm, Sweden / EU/EEA
- Country
- Sweden / EU
- Processing*
- Processing of name and personal identity number for digital signing of grades and other education-related documents.
Freshworks / Freshdesk
Support system
- Processing location
- Not specified / cloud service
- Country
- Not specified
- Processing*
- Processing of name, email, phone number, student ID, course information and support tickets for support related to the Omniway learning platform. The service is being phased out and replaced by Kundo.
Microsoft Ireland Operations Limited – Outlook
Email and communication
- Processing location
- EU
- Country
- EU
- Processing*
- Processing of name, student ID, email address, phone number, course information and contact details for communication with customers, students, work-placement organisations, supervisors and staff.
Microsoft Ireland Operations Limited – Teams
Online meetings
- Processing location
- EU
- Country
- EU
- Processing*
- Processing of name, student ID, course information and meeting-related data for online meetings, training and customer contact.
Microsoft Ireland Operations Limited – SharePoint
Document management and collaboration
- Processing location
- EU
- Country
- EU
- Processing*
- Processing of name, personal identity number, student ID, grades, attendance, absence, contact details and education-administration data for documentation, collaboration and administration.
Svensk E-identitet AB
Identity and secure sign-in
- Processing location
- Sweden / EU/EEA
- Country
- Sweden / EU
- Processing*
- Processing of personal identity numbers for secure authentication and alternative sign-in to the Omniway learning platform.
OpenAI
Optional AI support
- Processing location
- USA
- Country
- USA
- Processing*
- Processing of text content that the user actively sends to the service. Omniway's guidelines state that personal data should not be shared in the tool. Used as supplementary support for students, administration, leadership and teachers.
Mailgun
Email delivery
- Processing location
- EU/EEA
- Country
- EU/EEA
- Processing*
- Processing of customer name, email address and text content for email delivery from the Omniway learning platform.
Pusher / Bird / MessageBird B.V.
Real-time notifications
- Processing location
- Netherlands / primarily EU
- Country
- EU
- Processing*
- Processing of user ID, notification data, technical metadata and session data for real-time notifications, push events and socket-based functionality in the platform.
Rustici Software LLC / SCORM Cloud
SCORM-based e-learning
- Processing location
- Primarily USA
- Country
- USA
- Processing*
- Processing of student ID, user identifiers, course data, progression data and results to deliver SCORM-based courses and track progression and results.
Kundo AB
Support system
- Processing location
- Sweden / EU/EEA
- Country
- Sweden / EU
- Processing*
- Processing of name, email address, phone number and support tickets for managing customer support tied to the Omniway platform.
GitHub Inc. / Microsoft
Source code and development collaboration
- Processing location
- Global, including USA
- Country
- Global / USA
- Processing*
- Processing of developer accounts, name, email address and commit metadata for version control, code collaboration and source code storage.
Backblaze, Inc.
Backup and recovery
- Processing location
- EU Central region, Amsterdam where possible. Vendor, support and metadata flows may have third-country links to the USA.
- Country
- EU / USA
- Processing*
- Processing of encrypted backups and recovery data for continuity and reconstruction of the Omniway learning platform in case of incident or outage. Encryption keys are managed by Omniway and the service must not be used as general unencrypted storage.
* Processing = Any operation performed on personal data, such as storage, collection, registration, organisation, modification or disclosure by transmission.